Privacy policy

Privacy Policy 

If you shop at SALINA FEMME, we want to offer you the best possible online shopping experience and we handle your data with care. In this privacy statement you can read everything about how we handle your personal data. We never release your data to third parties. 

This privacy policy applies to the use of the website and the services provided by SALINE FEMME. The effective date for the validity of these conditions is 01/07/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us and what this data is used for. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

1. General
SALINA FEMME is the controller under the GDPR (general data protection regulation) and therefore responsible for the processing of your personal data. This concerns personal data of every user and/or visitor to the website and every consumer who places an (online) order via the SALINA FEMME webshop.
The personal data processed by SALINA FEMME include:
- The data provided by you when placing an order, such as name, (e-mail) address, telephone number;
- The data collected via cookies. Read more about this in the cookie statement.

2. Purposes
There are various purposes that form the basis on which SALINA FEMME processes data. There are two phases.

When you are shopping:
- to make your shopping experience as great as possible and adapt the website to your preferences
- to be able to help you as best as possible when you contact us
- to remind you of products that are still in your shopping cart

When you place an order (and afterwards):
- to be able to deliver the order to your home address
- to process any return
- to display your order history in your personal account
- to be able to send you special offers and the latest SALINA FEMME news
- for direct marketing purposes
- to analyze your visit to the website and to make your shopping experience even better
- to analyze website visits to prevent fraud

3. Legal basis
SALINA FEMME processes personal data on the basis of the execution of the agreement, the legitimate interest or permission. Consent can be withdrawn at any time. For example, you may do so via the unsubscribe link in the newsletter.

4. Retention periods
SALINA FEMME does not store personal data for longer than necessary. We will not process your data longer than 24 months from your last visit to the webshop, unless SALINA FEMME  is obliged to keep personal data for longer on the basis of a legal obligation. Marketing data is not stored for longer than a maximum of 24 months.

5. User rights
We ensure that your rights under the GDPR are guaranteed. You can request to change, move, add or delete your data (unless a legal obligation dictates otherwise). Below we explain them:
- to change or delete data that you have shared with us, or to gain access to your personal data that SALINA FEMME processes, you can send an e-mail to info@salinafemme.com
- to stop receiving newsletters from us, you can always unsubscribe via the link at the bottom of the newsletter you receive.

6. Data security
SALINA FEMME has taken appropriate technical and organizational measures to protect users; personal data against loss or unlawful processing, including the use of an SSL connection and encrypted storage of the data.
We also work with reputable parties such as Mollie for your payment transactions.

7. Data processors and transfer
Your personal data is processed in the European Union. We have concluded the correct data processing agreements with (sub) processors and take reasonable steps to ensure they have appropriate data privacy and security measures in place. In the unlikely event that personal data is nevertheless processed outside the European Union, we ensure that the correct protective measures are taken to protect this personal data. More specifically, we will comply with the model clauses of the European Commission.

8. Web store software
Our webshop has been developed with software from Shopify.com. Personal data that you make available to us for the purpose of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group in order to further improve the service. Shopify takes into account the applicable legal retention periods for (personal) data.

On May 25, 2018, the new European privacy law came into effect. Shopify complies with the AVG/GDPR privacy legislation. They will then ensure, for example, that no unnecessary data is stored about you. In addition, Shopify has added a privacy statement and processing agreement to their general terms and conditions. 

9. Cookies
The cookies on the SALINA FEMME website are Google Analytics - but we have configured this to anonymize IP addresses and have disabled Google to use the data for other services. Therefore, no traceable data is processed.


10. Contact
Do you have a complaint about the processing of your personal data by SALINA FEMME? Please email us at info@salinafemme.com 

11. Changes
Changes to this privacy statement will be published on the website. This privacy statement
was last amended on July 1, 2022.